CAPPS InfoSolutions

AI · Digital · Capital markets technology

Building the AI and digital ecosystem for India's capital markets.

We help brokerages, BFSI firms and enterprises grow with AI and digital, through ready products, tailor-made engineering and hands-on advisory.

The CAPPS InfoSolutions office entrance with the company name on a lit wall panel
2012Founded
4Products for broking firms
7Leading broking and wealth clients
5 croreAlerts on a single machine

About

From an engineering studio to a capital-markets partner.

We began by turning our customers' ideas into working software. That grew into our own products and an advisory practice built on a framework for creating successful digital ecosystems.

Motilal OswalIIFL SecuritiesAngel BrokingKristal.aiHDFC SecuritiesICICI SecuritiesJM Financial
2012

Incorporation

The start of our journey, helping organisations bring ideas into the real world through engineering services.
2014

Product portfolio

Introduced a state-of-the-art retail ERP and an inclusive HRIMS as products.
2017

Advisory

Launched advisory services for capital markets, backed by our framework for building digital ecosystems.
2021

Customer success

Trusted by leading broking and wealth firms across India.

Products

Software built for the way brokerages grow.

Each product integrates with India-specific regulatory APIs and your existing systems, and can be tailored to your processes.

Customer Relationship Management

Every lead and customer in one place.

  • Lead managementCapture leads from any source in seconds, then categorise and nurture them.
  • Customer managementA customer's full lifecycle history in a single view.
  • RM onboardingAssign tasks to relationship managers and spot training needs.
  • Live dashboardsStatus reports filtered by date or account manager, with lead trends.

Customer Onboarding

Digital account opening with straight-through processing.

  • DIY user journeyA journey customised to your customers' needs.
  • Regulatory integrationsConnected to India-specific regulatory APIs.
  • Straight-through processingRule-qualified applications go to account opening with no manual step.
  • VerifierA full module for back-end manual verification.

Refer & Earn

A scalable platform for customer referral programmes.

  • Customer dashboardSelf-serve and mobile-friendly, with sharing on all social platforms.
  • Reward integrationConnected to reward portals for instant claim and redemption.
  • Multiple gatewaysRefer through the dashboard, an API or the internal CRM.
  • Monitoring & controlAdmin access to oversee the programme.

Notification Engine

On-time, real-time updates for user activation.

  • Real-time alertsProcesses alerts as events happen.
  • Robust and scalableKeeps pace with high real-time volumes.
Processes 5 crore alerts on a single machine

Engineering

Idea to solution.

Our engineering team takes your idea all the way to production, with stakeholders involved at every stage.

  1. Stage 1

    Conceptualisation

    In-depth discussions on the business value the solution should deliver.

  2. Stage 2

    Prototyping

    Wireframes and designs that show what is coming.

  3. Stage 3

    Mockup

    A working web mockup with a near real-life experience.

  4. Stage 4

    Product

    Your idea, built and ready for market.

Advisory

Advice for firms that need to change the game.

The winners will be those that build the strongest digital ecosystem.

Digital has transformed capital markets across functions and products for the past decade. Today it is no longer an option but an imperative for firms that want to survive and thrive.

Existing operating models and ways of working won't get firms there. It takes strong leadership, governance, tenacity and commitment.

ROI-driven AI strategy

Embedding AI across the enterprise ecosystem.

Relevant forEnterprises and BFSI firms that want AI to deliver measurable business value across their operations.
What to expect
  • An AI strategy embedded across your enterprise ecosystem, tied to clear ROI
  • Use cases prioritised by business value and feasibility
  • A roadmap from pilot to production, integrated with your existing systems
  • Regular measurement of impact against agreed business goals

Online acquisition setup

Relevant forBFSI firms or financial start-ups yet to begin online acquisition.
What to expect
  • A fully operational setup through to go-to-market for a defined goal
  • Technology and vendor recommendations for the best ROI
  • Realistic budgets and targets aligned with business goals

Acquisition funnel optimisation

Relevant forFirms with at least a year of online acquisition, planning their next level of growth.
What to expect
  • Higher conversion rates and rapid growth
  • A deep-dive review of media, keyword planning and Mar-tech
  • Monthly reviews with your execution team

Virtual CIO

Relevant forCapital market firms that struggle to hire and retain senior IT leadership.
What to expect
  • End-to-end technology setup: OMS, back office, middleware, mobile app, online risk management, AI platforms and website
  • Accurate root-cause analysis of outliers
  • Faster go-to-market, and a go-to person for technology

Product optimisation

Relevant forOrganisations looking to innovate within their product portfolio.
What to expect
  • Faster product decisions to stay ahead of competition
  • Customer needs turned into measurable requirements
  • Yearly planning, weekly trackers and monthly management reviews

A result-driven approach

We don't stop at guidance. The goal is to make sure the outcome is achieved.

  1. AnalyseUnderstand what needs to change.
  2. SpecifyExact changes, down to the micro level.
  3. ImplementHand-hold your team through execution.
  4. ReviewMeasure impact and keep improving.

Team

Practitioners from the broking industry.

Devanshu Desai

Devanshu Desai

Co-Founder & Managing Partner

18+ years in BFSI

Ruchita Desai

Ruchita Desai

Co-Founder & Managing Partner

15+ years across retail, logistics and BFSI

Dev Shah

Dev Shah

Technology Lead

20+ years of SDLC leadership

Contact

Connect over a cup of coffee.

Tell us where your firm is in its digital journey, and we'll show you how we can help.

Ruchita Desai · Co-Founder & Managing Partnerinfo@cappsinfosolutions.com